The Quality Improvement Plan (QIP) program was first implemented in Ontario’s hospitals in 2011, and has been extended to inter-professional primary care organizations, home and community care support services, and long-term care homes over the past few years.

A QIP is an organization-owned document that establishes a plan for quality improvement over the coming year. The QIP is designed to be a lever for change on system-wide priority quality issues as well as key issues that are important within each organization. The expectation is for health care organizations to have their QIPs in place, publicly posted, and submitted to Ontario Health by April 1 every year.

To support QIP development and implementation, Ontario Health offers a suite of tools and resources, including guidance documents, comprehensive analyses of previous years’ QIP submissions, web-based learning opportunities, and an online portal that streamlines the QIP submission process. These resources are available under the Resources tab of QIP Navigator.

The Excellent Care for All Act (ECFAA), which came into law in June of 2010, aims to put Ontario's patients first by strengthening the health care sector's organizational focus and accountability to deliver high-quality patient care. QIPs are a key enabler to support this goal. For more information about ECFAA, or to receive regular ECFAA updates, please email ecfaa@ontario.ca.