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Not Measuring Up

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We’re sorry.

We made a mistake.

We commit to doing better in the future.

Nobody wants to start a conversation this way.

Pressures Mounting on Ontario’s Emergency Departments

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“The overcrowding of emergency departments is probably the largest impediment in our health care system to deal(ing) with any surge event,” the Ontario-based Centre for Excellence in Emergency Preparedness wrote a decade ago.

Quality Standards for Quality Care

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Living with dementia in a long-term care home without being automatically restrained with anti-psychotic drugs if you experience agitation or aggression.

Let’s make our health system healthier

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Patients, families and the public are central to improving health quality.


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