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Seven Competencies for Quality Leadership

by Dr. Joshua Tepper

Improving the quality of health care involves many factors.

Probably the most commonly discussed enabler of quality is data and the associated issues about quantity, type, accuracy, etc.  The role of standards and guidelines are also often referenced. And let’s not forget patient and public partnering as a critical element in quality improvement.

One element that has not had as much attention is the role of leadership. From local quality improvement (QI) efforts to broad system efforts, leadership is a key element needed to enable and sustain quality improvement.  To this end QI training programs like IDEAS includes leadership as a component of the curriculum and in the United States, the Institute of Health Care Improvement has a CEO leadership alliance focused on health care.

 

 

Change Day 2018 – Building on a Good Thing

Dr. Joshua Tepper and Gail Paech

Change is not a one-time event. It is not a box you can check off and then move on.

Health care systems can be changed and made better, but the prospect can be overwhelming. However, as individuals we can all commit to changing something we do for the better and making a difference at the local level.

Which is why the Change Day Ontario campaign will take place for the second consecutive year from Sept. 13 to Nov. 22 with the sponsorship of Health Quality Ontario and AMS Healthcare.

Last year’s Change Day campaign was a tremendous success, demonstrating the commitment of those working in Ontario’s health care system to make individual or group commitments to improve the compassionate care they provide.

 

Let’s make our health system healthier

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Patients, families and the public are central to improving health quality.


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