Health Quality Ontario has just updated the information available on its website showing how well long-term care is being delivered in the province. It puts a fresh face on the largest, longest-running data collection and reporting system in Canada for quality of care information on long-term care homes.
With these homes having a resident population with increasingly complex care needs, the evidence suggests the quality of care provided to those residents is improving in many respects, but that more can be done.
We would like to congratulate the more than 1000 healthcare organizations who submitted their Quality Improvement Plans (QIPs) for 2017/18
These plans and the recently published reports documenting work over the previous year are not only tangible evidence of the growing quality care culture in Ontario, they also deserve careful review because they show how specific organizations in the various sectors are translating the principles of quality care to make real change at the community level. The lessons and successes from these organizations can benefit others
Public reporting on health system performance is an essential part of health care improvement. This we know. But in order for such reporting to be effective, the data being reported has to be read and, if necessary, acted upon by those for whom it is intended.
When you’re on the receiving end of a complaint, it can sting. I know from experience that sinking feeling of having disappointed those I am committed to serving.
New council gives us opportunities for patients, families and the public to inform our work.