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Getting from Situational to System-wide Quality

Variations in care received by Ontario residents, based on where they live or certain demographic factors, can indicate a lack of quality in a health care system.

The recent report prepared for Health Quality Ontario titled Quality Matters: Realizing Excellent Care for All acknowledges the existence of unwarranted variations in care and the negative impact they can have on patients. This was also a key theme in last year’s Measuring Up report from Health Quality Ontario which noted that, while Ontario was generally doing a good job of providing care to all who needed it, “unacceptable variation” still existed by geography and population groups.

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