Quality Improvement

Coordinated Care Management

In late 2015, Health Quality Ontario completed a review of the best available information from Health Links in their approach to caring for patients with multiple conditions and complex needs. In general, the approach to effective Coordinated Care Management was as follows.

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Share Information &
Conduct Care Conference

Reassess
Patient

Patient
Declines

Patient
Transitions

Innovative practices are based on the highest quality evidence and information available and have been defined and assessed by Health Quality Ontario’s Clinical Reference Group. It is suggested that Health Links draw upon this collection of Innovative Practices to create the foundation for supporting their Coordinated Care Management processes and improving care for patients within their Health Link.

Document Links:

Overall Summary of Innovative Practices – Coordinated Care Management

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