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System Performance

Integrated Care Report

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Experiencing Integrated Care looks at key touchpoints where patients 55 years and older are in transition from one health care provider to another, and where care coordination and communication is needed. This includes during a health care visit, between appointments, or after a hospital stay. This tells us, from the patient’s perspective, how well patients perceive how different parts of the health system are working together.

Experiencing Integrated Care compares Ontario’s performance with other provinces in Canada and 10 other countries. It is based on the 2014 Commonwealth Fund International Health Policy Survey of Older Adults.

The report shows that Ontario ranks among the best in Canada, and internationally, when it comes to certain indicators of coordination of care and communication between older patients and their health care providers. It also shows there is room for improvement.

Read the full report: Experiencing Integrated Care

Learn more about integrated care in Ontario’s health system

If you have a question about Experiencing Integrated Care, or other ways we report on health system performance in Ontario, please email us at

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