Skip to main content

Quality Improvement

Coordinated Care Management

In late 2015, Health Quality Ontario completed a review of the best available information from Health Links in their approach to caring for patients with multiple conditions and complex needs. In general, the approach to effective Coordinated Care Management was as follows.

Please click on the image for more information.

Share Information &
Conduct Care Conference






Innovative practices are based on the highest quality evidence and information available and have been defined and assessed by Health Quality Ontario’s Clinical Reference Group. It is suggested that Health Links draw upon this collection of Innovative Practices to create the foundation for supporting their Coordinated Care Management processes and improving care for patients within their Health Link.

Document Links:

Let’s make our health system healthier

Join Our Patient, Family and Public Advisors Program

Patients, families and the public are central to improving health quality.

Man smiling

Sign up for our newsletter

Are you passionate about quality health care for all Ontarians? Stay in-the-know about our newest programs, reports and news.

Health Quality Connect - Health Quality Ontario's newsletter - on an iPad and a cell phone