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Quality Improvement

Interview, Gather Information and Initiate Coordinated Care Plan

Using the Innovative Practices Evaluation Framework, Health Quality Ontario’s Health Links Clinical Reference Group has endorsed the following innovative practice or practices. Please click on the link(s) below to discover the steps for implementation, and to access resources that Health Links have used to successfully implement these practices.

Coordinated Care Management Step:
Interview, Gather Information and Initiate Coordinated Care Plan

Innovative Practice

Innovative Practice Assessment 1

Clinical Reference Group Endorsement for Spread

Implement the “Patients as Partners” Bundle with all patients in the Health Link, including:

  1. Conducting the patient interview in the patient’s preferred location
  2. Eliciting the patient story, aspirations, and goals from his/her perspective, using a person-centred interviewing approach; AND
  3. Partnering with the patient to identify which organizations or disciplines will be members of their care team.


Provincial spread with reassessment using the Innovative Practices Evaluation Framework in 1 year (June 2017).

Document Links:

1 For more information about the Innovative Practices Evaluation Framework assessments, please go to the following link:

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