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System Performance

Wait Times For Home Care Services

This is the median number of days new patients 19 or older waited to receive publicly-funded home care. The median is the midpoint at which half of patients waited less and half waited longer. A lower number of days is better. The wait is measured from a request for service to their first home visit for those who applied in the community, or from hospital discharge to their first home visit for those who applied in the hospital. Services include nursing (such as administering medication and changing dressings), and personal support for complex needs (such as assistance with bathing and eating).

Provincial ×


For patients waiting in hospital

Median of



For patients waiting at home

Median of



Learn why some data is not available.

Compare results across regions:

Region Days waiting in hospital Days waiting at home
Ontario 1 3
Erie St Clair 1 2
Central 1 2
Central East 1 2
Central West 1 2
Mississauga Halton 1 2
North Simcoe Muskoka 1 2
North West 1 2
North East 1 3
Toronto Central 2 3
South East 2 4
Champlain 2 4
South West 2 4
Waterloo Wellington 1 4
Hamilton Niagara Haldimand Brant 1 4

Select Service Type:

Median number of days new patients at home waited from request for service to first home care visit, and new patients in hospital waited from discharge to first home care visit, for nursing services or personal support services for complex needs, among patients aged 19 or older, in Ontario, 2013/14 to 2021/22
Ontario, at homeOntario, in hospital2013/142014/152015/162016/172017/182018/192019/202020/212021/22012345Fiscal YearDays
Ontario, at home Ontario, in hospital
2013/14 2 1
2014/15 2 1
2015/16 2 1
2016/17 2 1
2017/18 2 1
2018/19 2 1
2019/20 2 1
2020/21 2 1
2021/22 3 1


Data source: Home Care Database provided to the Ministry of Health and Long-Term Care by Health Shared Services Ontario. For more information on the technical description, please visit the Indicator Library.

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