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The Reality of Virtual Care: Learning from the pandemic

In February 2020, we explored the promise of virtual care. Over the last two years of the pandemic, the popularity and usage of virtual care has increased dramatically.

Join us as we reflect on lessons learned on virtual care over the last two years. We will hear from patients and health care leaders on the enablers and barriers to delivering and using virtual care during the pandemic, as well as exploring the future opportunities of virtual care in Ontario. This session will foster an open dialogue on both the challenges and innovations that emerged and look to the future.

Learning Objectives:

  • Hear from patients and providers about their experience using virtual care during the pandemic

  • Discuss the barriers and enablers to supporting virtual care over the last 18 months

  • Reflect on the future opportunities of virtual care in Ontario

Opening Remarks:

  • Matt Anderson
    President and Chief Executive Officer, Ontario Health


  • Karen Marie Dickson (she/her)
    Patient and Family Advisor with experience navigating Ontario's health and social service sectors

  • Dr. Onil Bhattacharyya
    Family Physician, Frigon-Blay Chair in Family Medicine, Women's College Hospital

  • Dr. Arsh Jain
    Nephrologist and Assistant Professor, London Health Sciences Centre

The Reality of Virtual Care: Learning from the Pandemic is a self-approved group learning activity (Section 1) as defined by the Maintenance of Certification Program of the Royal College of Physicians and Surgeons of Canada.

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