When you’re on the receiving end of a complaint, it can sting. I know from experience that sinking feeling of having disappointed those I am committed to serving.
We’ve posted the latest drafts of our first three Quality Standards. Please read them and share your comments.
Often when we talk about improving health care, we turn to the Triple Aim.
The Adopting Research to Improve Care (ARTIC) Program wants to support the next great project proposal that spreads integrated care across the province.
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The newly submitted 2016/17 Quality Improvement Plans are now available for your review – each tells a story of commitment to quality.